All debit cardholders are now able to receive fraud alerts via e-mail and text message. When you receive a text inviting you to join this service, respond ‘yes’ to the text message to enroll. Once enrolled, text messages will be sent anytime potential fraud is detected on your account. All you need to do is respond 'yes' or 'no' to verify if the transaction was legitimate or not. To opt out of the text message service please follow the instructions provided in the text message.
As always, we will never ask you for any personal information, such as account number, birth date, Social Security Number, or other personal information.
To ensure timely delivery of all alerts via e-mail and text, please make sure that your current e-mail and mobile phone number is on file. Please stop by any location or call us at 888-728-3550 to update your information or if you have any questions.